Start with the breaker, then the part
Record the breaker brand and complete model name exactly as shown on the identification plate. Add its serial number, version and manufacturing information where available. Keep letters, spaces and suffixes intact rather than shortening the model to a familiar nickname.
Keep the model, serial number and version together in the inquiry. Include a clear plate photograph and identify the requested component separately. If a reference is missing, mark it as unknown so the next step can be agreed without guessing.
Make the requested component unambiguous
State the part name and any available part number. Common inquiries include chisels, bushings, rod pins, through bolts, pistons and heads. If you have a parts catalog, provide the relevant page or reference together with the document title and revision.
Keep a catalog’s illustration position separate from its part number: they serve different purposes. Also say whether you need one component, a complete assembly or several related items. List each item and quantity on its own line so the requested scope can be reviewed without guessing.
Use photographs and existing measurements together
Send a clear overall image of the available part, plus close views of markings and distinctive features. A second angle can help distinguish items that look similar from the front. Label the files or identify each item in the message, especially when requesting several components.
Include any dimensions already recorded by your workshop or shown on an existing drawing. State the units and identify what each measurement describes. If the old part is worn, broken or incomplete, say so: its present dimensions may not represent the original component. Do not treat a visual resemblance as a confirmed replacement match.
- Breaker plate: full model, serial reference and version where shown.
- Part: overall views, identifying marks and available part number.
- Reference: relevant catalog page or existing drawing, if available.
- Dimensions: existing measurements with units and a clear description.
No part number? Explain what you have
You can begin an inquiry without a part number. Provide the breaker details and photographs you have, describe the item in plain language, and explain which references are unavailable. If the plate cannot be read, make that limitation clear instead of choosing a likely model.
NEWLAND can review the request and identify which additional information is needed to assess a proposed part. Identification, availability and compatibility remain subject to that review. Keep the agreed reference and configuration with the quotation so the purchasing record is clear before ordering.
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Hydraulic Breaker Tool Pin Seizure: What Must Be Checked Before Replacement
Hydraulic Breaker Through Bolt Replacement: A Parts Matching Checklist
Matching Hydraulic Breaker Bushings: Position, Drawing and Measurements
CONTACT NEWLAND
Need a breaker or replacement part?
Email gordon@newlandbreaker.com with the product or component, your equipment details and delivery country. Attach photos or existing references if available.
Your email app will open. Attach any photos or drawings before sending.